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Email Marketing: Confiança é parte do sucesso
01-09-2010
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Não vale a pena investir tempo na concepção das campanhas, se os subscritores não confiarem no remetente da mensagem. O valor da marca é preponderante.


Email marketing campaigns are based on a bond of trust between the brand and consumers, an expert has said. 
Industry commentator DJ Waldow, writing for Media Post, advised email marketers that all the tricks of the trade could be rendered impotent by a lack of trust.

Mr Waldow added that although things such as design, content, compelling subject lines and attention-grabbing offers are important, none of them can work if consumers don't have faith in the sender.

"If your subscribers don't trust you - for whatever reason - best practices don't really matter," he explained

"On the flip side, if you've earned that trust, experimentation with other elements of your email marketing campaigns can have huge positive implications."

In order to earn trust, Mr Waldow said brands need to provide value, deliver on their promises, and "meet or exceed expectations".

Mary Spio, partner at Gen2Media, told Marketing Vox that email is twice as effective as social media as a form of marketing.

Fonte: equimedia.co.uk

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